Position Type: Fulltime

Location: Suva, Fiji

Only Shortlisted Candidates will be contacted

Capital Insurance Group is proudly serving more than 500,000 customers across 5 Pacific markets in Papua New Guinea, Fiji, Tonga, Vanuatu and the Solomon Islands. We are committed to providing our customers with the highest standard of service.

We are also committed to sustainability. We believe that sustainable communities are essential for businesses to succeed, and we are working to promote sustainability in our own operations and in the communities, we serve, and we are excited to be a part of the future of insurance in the countries we operate in.

About the role:

The Executive Assistant (EA) to the CEO is a trusted partner who ensures that the CEO’s strategic, operational, administrative, and personal priorities are executed with excellence. The EA supports the CEO across all dimensions: professional and personal calendar management, leadership follow-ups, board reporting, client and intermediary coordination, event planning, and employee engagement. This role ensures the CEO’s time, energy, and focus are aligned with business impact and personal well-being.

The EA also serves as a liaison between the CEO and the senior leadership team, brokers, clients, board members, and external stakeholders. Exceptional discretion, communication skills, anticipation, and emotional intelligence are vital to success.

Key responsibilities:

Executive & Strategic Support

• Manage the CEO’s calendar, prioritizing critical meetings, strategic planning time, and external engagements.
• Prepare briefing documents, speaking notes, and reports for board meetings, client events, or external engagements.
• Draft, edit, and proofread correspondence, memos, presentations, and strategic updates.
• Track CEO-led projects, strategic deliverables, and executive-level priorities.
• Act as a point of contact and proxy where appropriate between the CEO and internal/external stakeholders.
• Manage CEO’s personal and professional appointments, travel logistics, expense reconciliation, and document filing.
• Assist with personal projects, events, and logistics to ensure smooth management of the CEO’s work-life integration.
• Support health, wellbeing, and energy rhythms for CEO (e.g., prep meals/beverages, meeting breaks, wellness scheduling if needed).
• Provide assistance with personal matters and errands as required, maintaining discretion, trust, and professionalism at all times.

Leadership Coordination & Follow-Up

• Coordinate communication and alignment across local senior leaders to ensure execution of CEO directives.
• Maintain and track a live “Leadership To-Do List” to ensure all team deliverables are completed on time.
• Follow up with department heads and management on decisions, outcomes, and action items from meetings.
• Help prepare performance updates and key insights to keep the CEO informed of team progress.

Stakeholder & Client Engagement

• Liaise with top brokers, clients, regulators, and strategic partners on behalf of the CEO.
• Coordinate client engagements, follow-ups, and relationship calendars (including birthdays, key meetings, etc.).
• Ensure a concierge-level experience is delivered for key stakeholders.

 Event Planning & Management

• Plan and execute CEO-led and corporate events, board meetings, retreats, and offsites.
• Manage logistics (venue, catering, travel, guest lists, agendas, budgets) for local and regional events.
• Oversee staff celebration events, holiday functions, and client appreciation events.

 Employee Engagement & Culture Activities

• Design and implement team engagement initiatives that strengthen culture and collaboration.
• Manage and track recognition programs, birthday/anniversary celebrations, and internal communication.
• Support the People & Culture team with onboarding new senior hires and coordinating leadership touchpoints.

 Administrative & Office Operations

• Maintain organized filing systems for all physical and digital documents.
• Ensure daily operations of the Executive Office run smoothly.
• Manage confidential records and uphold strict discretion and compliance with company policies.
• Support departments (including HR, Finance, Legal, and Underwriting) with special administrative tasks.

About You

• Executive presence and emotional intelligence.
• Impeccable organization, attention to detail, and follow-through.
• Strong verbal and written communication.
• High level of discretion and trust.
• Confident with Microsoft Office Suite, cloud-based tools, project and task management systems.
• Strong interpersonal skills and calm under pressure.

Qualifications and Experience

• Bachelor’s degree in business administration, Management, or a related field (preferred).
• 5+ years of experience as an Executive Assistant or Personal Assistant to C-suite executives.
• Background in insurance or financial services industry preferred.
• Event planning and leadership coordination experience required.

To apply:

Send your resume and a cover letter by email to: cighr@capgrp.com 

Deadline:

Applications close on 27th March 2026, 4:00pm (Fiji Time)