Position: Senior Claims Consultant (Fulltime)
Location: Honiara, Solomon Islands
Applicants must have working rights in Solomon Islands
At Capital Insurance Group our journey spans over three decades, during which we’ve empowered our clients to embrace the future with a sense of security. With a team of over 120 dedicated people, we proudly serve a vast network of over 500,000 customers across Papua New Guinea, Fiji, Tonga, Vanuatu, and the Solomon Islands. We are committed to providing excellent service and sustainable growth and are excited to be a part of the future of insurance in the countries we operate in.
About the role:
We are looking for a Senior Claims Consultant to join our Operations team in the Solomon Islands. This role is primarily responsible for the day-to-day management and leadership of the Claims team and will assume direct oversight of all Insurance Claims. This role reports directly to the Country Manager, whilst working closely with the team to deliver organizational objectives and to maintain optimal team efficiency.
Key responsibilities:
- Claims service delivery
- Achievement of stated claims service and quality objectives
- Effective oversight and management of broker, agent and service provider relationships from a claim’s perspective
- Implement and maintain claims quality assurance processes
- Support for and implementation of portfolio management and analytical reporting
- Coaching and development of claims team
- Weekly reporting to Country Manager
- Any other tasks required by Country Manager and management
About you:
- Good attention to detail and analytical skills
- Good math and statistical skills
- Demonstrates effective leadership, communication and interpersonal skills
- Knowledgeable in the application of relevant statutory standards
- Demonstrates high technical aptitude and is result-oriented
- Proficiency in MS Office, Excel, Words, PowerPoint
Qualifications:
- Diploma in Business/Accounting/Management
- Minimum 3 years of experience in insurance claims
To apply:
Send your resume and a cover letter by email to: cighr@capgrp.com
Deadline:
Applications close Friday 07th February 2025, 5:00pm, Honiara Time.