Leadership Team

Capital Insurance Group. Port Moresby, PNG.

Jeremy was appointed to Group Chief Executive Officer effective 23^rd of September 2021. Jeremy brings a wealth of knowledge and experience in insurance and leadership, gained from working within PNG and abroad. He has a strong technical, commercial, and leadership background with more than 20 years of insurance industry knowledge across a broad range of disciplines in both life and general insurance abroad and locally. Prior to this appointment, Mr. Norton previously held the position of Group COO at CIG. He was also Regional General Manager for Tower Insurance Pacific and has held other senior executive roles in the insurance industry.

Capital Insurance Group. Port Moresby, PNG.

Tichaona Mukandi was appointed Group Chief Financial Officer in June 2021. Tich brings a wealth of experience in technical accounting, audit, finance operations and financial reporting to the group. Prior to this appointment, he previously held the position of Audit Director at Deloitte, Papua New Guinea and has acquired over 14 years of combined experience in professional services and commerce, working across various sectors in Australia, Papua New Guinea, Zimbabwe and Timor-Leste. Tich is a Chartered Accountant and has a Bachelors Degree in Accounting from University of South Africa. He is currently a member of CPA PNG and the Institute of Chartered Accountants Australia and New Zealand.

Capital Insurance Group. Port Moresby, PNG.

Richard Goswell, our Group Chief Operating Officer, brings over 16 years of insurance industry experience in Australia. Beginning as an intern at Allianz, he progressed through underwriting and corporate account management, later focusing on underwriting and claims risk assurance at QBE Group Head Office. At Ansvar Australia, he managed a unique casualty portfolio, specialising in faith, age, disability care, childcare, and education risks. Prioritising customer satisfaction and staff well-being, Richard was guided by the proverb “Give a person a fish, and you feed them for a day. Teach someone to fish, and you feed them for a lifetime.” Outside work, he enjoys family time, outdoor adventures, and sports like Cricket and Rugby Union. Richard holds a Bachelor of Commerce, a Masters of Insurance and Risk Management, and is a Fellow of ANZIIF.

Capital Insurance Limited, Suva, Fiji.

David Ariff Chan leads Capital Insurance Limited (CIL) as Chief Executive Officer, overseeing Fiji, Vanuatu, and Tonga. With over 25 years’ experience across the Asia Pacific, including roles at ACE (now Chubb), Lumley General, HLA, Guild Insurance, Willis Towers Watson, Jardine Lloyd Thompson, and Gallagher, David brings expertise in insurance leadership. His vision emphasises innovation, responsiveness, and resilience, shaping CIL’s future. David’s collaborative approach fosters mutually beneficial outcomes, driving growth ambitions in the Pacific. Recognised for decisive leadership, he identifies opportunities and develops innovative offerings. Together, Capital Insurance Limited and stakeholders anticipate a future defined by excellence, growth, and prosperity.

Capital Insurance Group. Port Moresby, PNG.

Sena Bakar joined Capital Insurance in 2023 and serves as Group Executive General Manager Governance and Company Secretary. Sena brings an extensive wealth of international experience in governance and regulatory compliance, having worked as a corporate lawyer and company secretary since 2015, across various industries. She holds a Bachelor of Arts degree in psychology, a Bachelor of Law degree, and a PLC certificate from the Ghana School of Law. She is passionate about women’s development and is an avid football fan.

Capital Insurance Group. Port Moresby, PNG.

Talita joined Capital Insurance Group in 2018 and is the Group Manager, People & Culture. Talita has over 10 years of experience in human resources management. Before joining CIG, she was the People Performance and Culture manager at KPMG PNG and Assistant Group Human Resource Manager at NCS Holding Limited. Talita holds a Bachelor of Business Management, from Divine Word University, Papua New Guinea with professional certifications from PNG Human Resource Institute.

Capital Insurance Ltd. Tonga

Ilaivaha has nearly two decades in the local insurance industry with few years in the broker business. Ilaivaha has a Bachelor of Arts (BA), in Management and Public Administration from the University of South Pacific. She is also a keen supporter of Tongan Women’s Rugby and is an active contributor to programs that add value to the local Tongan communities.

Capital Insurance Ltd. Vanuatu.

Thelma has 14 years of insurance experience. She is a Senior Associate and has a Diploma in General Insurance and Risk Management from ANZIIF. She is the vice president of Vanuatu Netball Association and provide support to women associations within the local community. These includes – Women and Girls in ICT, Women and Girls Network. Most recently Thelma has set up a new Women’s group LeiFenuah N’vate to help communities access vital services.

Capital Insurance Group. Port Moresby, PNG

Mele Numa is the Head of the Marketing & Growth department. She joined Capital Insurance in 2015 in the Solomon Islands as the Relationship Manager with prior roles in the banking and private sector in the Solomon Islands.  Mele has a bachelor of arts degree in Law and Politics from the University of the South Pacific. She is also an alumnus of the Women in Leadership fellowship under East-West University and is a member of the Global Leadership Interlink network. Mele is passionate about community development and ethical leadership. 

Capital Insurance Group. Port Moresby, PNG.

Edward, a seasoned insurance and risk specialist with 15+ years of experience, excels in designing robust insurance programs. As a Fellow of ANZIIF, he demonstrates expertise and dedication to the field. Outside work, Edward enjoys bushwalking, hunting, delving into family recipes, and exploring new destinations, feeding his love for travel.

Capital Insurance Group. Port Moresby, PNG.

Udu is an Insurance Professional with 22 years of experience in the industry. Prior to joining Capital in January 2020, He also worked for two of the biggest international Insurance firms – AIG and QBE. He initially joined Capital as the Underwriting Manager, before taking over the role of Head of Underwriting and Claims for both general and life insurance. Udu re-joined Capital as the Head of Portfolio and Reinsurance in April 2023.

Capital Insurance Group. Port Moresby, PNG.

Simba, Group Financial Controller at Capital Insurance Group Limited, has a rich background in insurance and auditing from roles at QBE Insurance (PNG) Limited and KPMG PNG. A Chartered Accountant with degrees from the University of Zimbabwe and the University of South Africa, he prioritizes mentorship and personal well-being alongside his career.

Capital Insurance Limited. Suva, FIJI.

Azeema, with 15 years at in the insurance finance sector brings a wealth of knowledge to her role. Holding a bachelor’s in accounting from the University of the South Pacific, Fiji, she prioritises professional development. Balancing work and personal life, she cherishes time with family and friends, focusing on creating cherished memories.