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Our team of experts


Jeremy Norton

Group Chief Executive Officer

Capital Insurance Group. Port Moresby, PNG.

Jeremy has been appointed to Group Chief Executive Officer effective 23rd of September 2021. Jeremy brings a wealth of knowledge and experience in insurance and leadership, gained from working within PNG and abroad. He has a strong technical, commercial, and leadership background with more than 20 years of insurance industry knowledge across a broad range of disciplines in both life and general insurance abroad and locally. Prior to this appointment, Mr. Norton previously held the position of Group COO at CIG. He was also Regional General Manager for Tower Insurance Pacific and has held other senior executive roles in the insurance industry.

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Tichaona Mukandi

GROUP CHIEF FINANCIAL OFFICER

Capital Insurance Group. Port Moresby, PNG.

Tichaona Mukandi was appointed Group Chief Financial Officer in June 2021. Tich brings a wealth of experience in technical accounting, audit, finance operations and financial reporting to the group. Prior to this appointment, he previously held the position of Audit Director at Deloitte, Papua New Guinea and has acquired over 14 years of combined experience in professional services and commerce, working across various sectors in Australia, Papua New Guinea, Zimbabwe and Timor-Leste. Tich is a Chartered Accountant and has a Bachelors Degree in Accounting from University of South Africa. He is currently a member of CPA PNG and the Institute of Chartered Accountants Australia and New Zealand.

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Sena Bakar

GROUP EXECUTIVE GENERAL MANAGER GOVERNANCE AND COMPANY SECRETARY

Capital Insurance Group. Port Moresby, PNG.

Sena Bakar joined Capital Insurance in 2023 and serves as Group Executive General Manager Governance and Company Secretary. Sena brings an extensive wealth of international experience in governance and regulatory compliance, having worked as a corporate lawyer and company secretary since 2015, across various industries. She holds a Bachelor of Arts degree in psychology, a Bachelor of Law degree, and a PLC certificate from the Ghana School of Law. She is passionate about women’s development and is an avid football fan.

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Paulo Ralulu

GENERAL MANAGER

Capital Insurance Ltd. Suva, Fiji.

Paulo joined Capital Insurance in 2004 and has over 14 years of experience in the Fiji, Tonga and Vanuatu Insurance markets. He has worked in various roles in the CIL business during this time and is an experienced leader in the business. Paulo has completed an MBA and is also a Fellow of ANZIIF.

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Talita Dobbin

HEAD OF PEOPLE & CULTURE

Capital Insurance Group. Port Moresby, PNG.

Talita joined Capital Insurance Group in 2018 and is the Group Manager, People & Culture. Talita has over 10 years of experience in human resources management. Before joining CIG, she was the People Performance and Culture manager at KPMG PNG and Assistant Group Human Resource Manager at NCS Holding Limited. Talita holds a Bachelor of Business Management, from Divine Word University, Papua New Guinea with professional certifications from PNG Human Resource Institute.T

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Gau Gomea

COUNTRY MANAGER - SOLOMON ISLANDS

Capital Insurance (SI) Limited. Honiara, Solomon Islands.

Gau was appointed Country Manager of Capital Insurance SI in March 2019. He joined Capital Insurance in November 2016 where his immediate past role was the Group Technical Manager. Gau has worked in the local PNG insurance industry for over 30 years and has a strong technical background. He is a Senior Associate of ANZIIF.

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Ilaivaha Tovehi

COUNTRY MANAGER - TONGA

Capital Insurance Ltd. Tonga

Ilaivaha has 19 years in the local insurance industry with 2 years in the broker business working for local insurance broker. She has Bachelor of Arts (BA), Management Public Administration from the University of South Pacific. Ilaivaha is also a keen supporter Tongan Women Rugby and other programs that add value to the local community.

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Thelma Tapasei

COUNTRY MANAGER - VANUATU

Capital Insurance Ltd. Vanuatu.

Thelma has 14 years of insurance experience. She is a Senior Associate and has a Diploma in General Insurance and Risk Management from ANZIIF. She is the vice president of Vanuatu Netball Association and provide support to women associations within the local community. These includes – Women and Girls in ICT, Women and Girls Network. Most recently Thelma has set up a new Women’s group LeiFenuah N’vate to help communities access vital services.

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Mele Numa

HEAD OF MARKETING & GROWTH

Capital Insurance Group. Port Moresby, PNG

Mele Numa is the Head of the Marketing & Growth department. She joined Capital Insurance in 2015 in the Solomon Islands as the Relationship Manager and joined Capital Insurance PNG in 2018 with various roles in General Underwriting, and Client Services. Before joining Capital, Mele worked in the banking and private sector in the Solomon Islands with roles in marketing, communications, financial literacy, and Corporate Sustainable Responsibility (CSR).   Mele is passionate about community development, leadership, human development, and prioritizing quality customer experience as the key differentiator in any brand.  Mele has a bachelor of arts degree in Law and Politics from the University of the South Pacific. She is also an alumnus of the Women in Leadership fellowship under East-West University and is a member of the Global Leadership Interlink network. 

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Udu Vai

HEAD OF PORTFOLIO & REINSURANCE

Capital Insurance Group. Port Moresby, PNG.

Udu is an Insurance Professional with 22 years of experience in the industry. Prior to joining Capital in January 2020, He also worked for two of the biggest international Insurance firms – AIG and QBE. He initially joined Capital as the Underwriting Manager, before taking over the role of Head of Underwriting and Claims for both general and life insurance. Udu re-joined Capital as the Head of Portfolio and Reinsurance in April 2023.

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