Executive Leadership Team

Jeremy Norton

Group Chief Executive Officer

Capital Insurance Group. Port Moresby, PNG.

Jeremy was appointed to Group Chief Executive Officer effective 23rd of September 2021. Jeremy brings a wealth of knowledge and experience in insurance and leadership, gained from working within PNG and abroad. He has a strong technical, commercial, and leadership background with more than 20 years of insurance industry knowledge across a broad range of disciplines in both life and general insurance abroad and locally. Prior to this appointment, Mr. Norton previously held the position of Group COO at CIG. He was also Regional General Manager for Tower Insurance Pacific and has held other senior executive roles in the insurance industry.

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Tichaona Mukandi


Capital Insurance Group. Port Moresby, PNG.

Tichaona Mukandi was appointed Group Chief Financial Officer in June 2021. Tich brings a wealth of experience in technical accounting, audit, finance operations and financial reporting to the group. Prior to this appointment, he previously held the position of Audit Director at Deloitte, Papua New Guinea and has acquired over 14 years of combined experience in professional services and commerce, working across various sectors in Australia, Papua New Guinea, Zimbabwe and Timor-Leste. Tich is a Chartered Accountant and has a Bachelors Degree in Accounting from University of South Africa. He is currently a member of CPA PNG and the Institute of Chartered Accountants Australia and New Zealand.

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Richard Goswell


Capital Insurance Group. Port Moresby, PNG

Meet our Group Chief Operating Officer, Mr. Richard Goswell. Richard brings extensive knowledge and expertise to his position, with valuable insights and experience gained over 16 years in the insurance industry in Australia.

His professional journey began as an intern at Allianz Australia, where he participated in their prestigious graduate program, dedicating over a decade to underwriting and corporate account management. After a stint at QBE Group Head Office focusing on Underwriting and Claims Risk Assurance for the Group, he joined Ansvar Australia where he held the role of Casualty Portfolio Manager with a unique focus on faith, age, disability care, childcare, and education risks. Richard was most recently the Casualty Portfolio Manager at Catholic Church Insurance, further solidifying his extensive expertise in challenging risk offerings.

Richard prioritizes customer satisfaction and staff well-being above all else, guided by the proverb “Give a person a fish, and you feed them for a day. Teach someone to fish, and you feed them for a lifetime.” He encourages personal growth and collective progress among colleagues.

In his leisure time, Richard enjoys family moments with his wife and two children, outdoor adventures, and coming here to Papua New Guinea which gives him great opportunity to explore new places. His passion for sports, particularly Cricket and Rugby Union, extends to coaching and refereeing; something he’d like to do while here in PNG and in the South Pacific.

Richard holds a Bachelor of Commerce from the University of Sydney, a Masters of Insurance and Risk Management from Deakin University and is a Fellow of the Australian Institute of Insurance and Finance (ANZIIF).

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Sena Bakar


Capital Insurance Group. Port Moresby, PNG.

Sena Bakar joined Capital Insurance in 2023 and serves as Group Executive General Manager Governance and Company Secretary. Sena brings an extensive wealth of international experience in governance and regulatory compliance, having worked as a corporate lawyer and company secretary since 2015, across various industries. She holds a Bachelor of Arts degree in psychology, a Bachelor of Law degree, and a PLC certificate from the Ghana School of Law. She is passionate about women’s development and is an avid football fan.

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Talita Dobbin


Capital Insurance Group. Port Moresby, PNG.

Talita joined Capital Insurance Group in 2018 and is the Group Manager, People & Culture. Talita has over 10 years of experience in human resources management. Before joining CIG, she was the People Performance and Culture manager at KPMG PNG and Assistant Group Human Resource Manager at NCS Holding Limited. Talita holds a Bachelor of Business Management, from Divine Word University, Papua New Guinea with professional certifications from PNG Human Resource Institute.

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Senior Leadership Team

Gau Gomea


Capital Insurance (SI) Limited. Honiara, Solomon Islands.

Gau was appointed Country Manager of Capital Insurance SI in March 2019. He joined Capital Insurance in November 2016 where his immediate past role was the Group Technical Manager. Gau has worked in the local PNG insurance industry for over 30 years and has a strong technical background. He is a Senior Associate of ANZIIF.

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Ilaivaha Tovehi


Capital Insurance Ltd. Tonga

Ilaivaha has nearly two decades in the local insurance industry with few years in the broker business. Ilaivaha has a Bachelor of Arts (BA), in Management and Public Administration from the University of South Pacific. She is also a keen supporter of Tongan Women’s Rugby and is an active contributor to programs that add value to the local Tongan communities.

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Thelma Tapasei


Capital Insurance Ltd. Vanuatu.

Thelma has 14 years of insurance experience. She is a Senior Associate and has a Diploma in General Insurance and Risk Management from ANZIIF. She is the vice president of Vanuatu Netball Association and provide support to women associations within the local community. These includes – Women and Girls in ICT, Women and Girls Network. Most recently Thelma has set up a new Women’s group LeiFenuah N’vate to help communities access vital services.

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Mele Numa


Capital Insurance Group. Port Moresby, PNG

Mele Numa is the Head of the Marketing & Growth department. She joined Capital Insurance in 2015 in the Solomon Islands as the Relationship Manager with prior roles in the banking and private sector in the Solomon Islands.  Mele has a bachelor of arts degree in Law and Politics from the University of the South Pacific. She is also an alumnus of the Women in Leadership fellowship under East-West University and is a member of the Global Leadership Interlink network. Mele is passionate about community development and ethical leadership. 

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Edward Enoch


Capital Insurance Group. Port Moresby, PNG.

Edward is a highly experienced insurance and risk specialist who possesses a keen interest in constructing efficient and resilient insurance programs. With a remarkable tenure of over 15 years, he has consistently aided individuals and businesses in the development and management of their insurance risk programs. Additionally, Edward is a Fellow of ANZIIF, further showcasing his expertise and commitment to the industry.

In his personal time, Edward finds great pleasure in engaging in activities such as bush walking, hunting, meticulously exploring the contents of the esteemed family cookbook, and satisfying his deep-rooted passion for traveling to uncharted destinations.

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Udu Vai


Capital Insurance Group. Port Moresby, PNG.

Udu is an Insurance Professional with 22 years of experience in the industry. Prior to joining Capital in January 2020, He also worked for two of the biggest international Insurance firms – AIG and QBE. He initially joined Capital as the Underwriting Manager, before taking over the role of Head of Underwriting and Claims for both general and life insurance. Udu re-joined Capital as the Head of Portfolio and Reinsurance in April 2023.

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Simbarashe Zhou


Capital Insurance Group. Port Moresby, PNG.

Simba recently joined Capital Insurance Group Limited as the Group Financial Controller. Before this, he was the Financial Controller at QBE Insurance (PNG) Limited and previously an Audit Manager at KPMG PNG, gaining experience in the financial services industry, including insurance.

Simba is a Chartered Accountant with a bachelor’s degree from the University of Zimbabwe and a Post Graduate Diploma in Accounting Sciences from the University of South Africa. He’s affiliated with CPA PNG and the Institute of Chartered Accountants of Zimbabwe.

Beyond his dedication to work, Simba values mentorship and wellbeing, seeing them as vital to his growth both professionally and personally.

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Azeema Shah


Capital Insurance Limited. Suva, FIJI.

Azeema became a part of Capital Insurance Limited in 2007 and has since contributed significantly in various roles within the company’s finance team. With 15 years of experience in the insurance finance sector, Azeema brings a wealth of knowledge to her role.

She holds a bachelor’s degree in accounting from the University of the South Pacific Laucala Bay, Suva, Fiji, and is currently pursuing a part-time Master’s in Accounting from Western Sydney University. A Senior Associate of the Australia and New Zealand Institute of Insurance and Finance, Azeema is dedicated to continuous professional development.

Azeema emphasizes the importance of maintaining a balance between work and personal life. She cherishes her relationships with family and friends, and celebrating significant events with loved ones is a priority, creating cherished and lasting memories.

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