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Our team of experts


Jeremy Norton

Group Chief Executive Officer

Capital Insurance Group. Port Moresby, PNG.

Jeremy has been appointed to Group Chief Executive Officer effective 23rd of September 2021. Jeremy brings a wealth of knowledge and experience in insurance and leadership, gained from working within PNG and abroad. He has a strong technical, commercial, and leadership background with more than 20 years of insurance industry knowledge across a broad range of disciplines in both life and general insurance abroad and locally. Prior to this appointment, Mr. Norton previously held the position of Group COO at CIG. He was also Regional General Manager for Tower Insurance Pacific and has held other senior executive roles in the insurance industry.

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Tichaona Mukandi

GROUP CHIEF FINANCIAL OFFICER

Capital Insurance Group. Port Moresby, PNG.

Tichaona Mukandi was appointed Group Chief Financial Officer in June 2021. Tich brings a wealth of experience in technical accounting, audit, finance operations and financial reporting to the group. Prior to this appointment, he previously held the position of Audit Director at Deloitte, Papua New Guinea and has acquired over 14 years of combined experience in professional services and commerce, working across various sectors in Australia, Papua New Guinea, Zimbabwe and Timor-Leste. Tich is a Chartered Accountant and has a Bachelors Degree in Accounting from University of South Africa. He is currently a member of CPA PNG and the Institute of Chartered Accountants Australia and New Zealand.

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Roger Baweja

GROUP CHIEF OPERATIONS OFFICER

Roger Baweja recently joined Capital Insurance Group (CIG) Limited as the Group’s Chief Operations Officer (COO).

Roger is an experienced leader, specialising in Finance and Integrated Marketing with a solid Insurance background. He has extensive experience in Corporate Property and Liability Underwriting, Broker and Sales Development, Corporate Claims, Inhouse Broking, and Client Risk Management.

More recently, Roger has been the Deputy Head of Crawford Claims Solution TPA working with various client portfolios and large Multinationals like Airbnb, Shell, Uber, providing self-insurance or self (funded) insurance solutions. Roger’s role will be active across our five countries PNG, Solomon Islands, Vanuatu, Tonga, and Fiji covering operational, strategic transformation, and commercialisation arenas of CIG.

Roger joins the Group’s Executive Leadership Team (ELT) and will be reporting directly to the Group CEO. In his free time, Roger loves to play cricket and is looking forward to embracing a rewarding experience here in Papua New Guinea. 

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Paulo Ralulu

GENERAL MANAGER

Capital Insurance Ltd. Suva, Fiji.

Paulo joined Capital Insurance in 2004 and has over 14 years of experience in the Fiji, Tonga and Vanuatu Insurance markets. He has worked in various roles in the CIL business during this time and is an experienced leader in the business. Paulo has completed an MBA and is also a Fellow of ANZIIF.

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Zjokor Lakani

HEAD OF RISK & COMPLIANCE

Capital Insurance Group. Port Moresby, PNG

Zjokor initially joined CIG in September 2018 as a Risk & Compliance Officer. He was later promoted to Risk & Compliance Specialist before he took up his current role as Head of Risk & Compliance. He graduated with a Bachelor Business (Economics), University of Papua New Guinea in 2011. Zjokor has a professional career in the finance and insurance industry, working with Kina Bank as Fund Administration Project Manager for a couple years and spending time with Nasfund on special projects between 2017 and 2018.

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Talita Dobbin

HEAD OF PEOPLE & CULTURE

Capital Insurance Group. Port Moresby, PNG.

Talita joined Capital Insurance Group in 2018 and is the Group Manager, People & Culture. Talita has over 10 years of experience in human resources management. Before joining CIG, she was the People Performance and Culture manager at KPMG PNG and Assistant Group Human Resource Manager at NCS Holding Limited. Talita holds a Bachelor of Business Management, from Divine Word University, Papua New Guinea with professional certifications from PNG Human Resource Institute.

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Gau Gomea

COUNTRY MANAGER - SOLOMON ISLANDS

Capital Insurance (SI) Limited. Honiara, Solomon Islands.

Gau was appointed Country Manager of Capital Insurance SI in March 2019. He joined Capital Insurance in November 2016  where his immediate past role was the Group Technical Manager. Gau has worked in the local PNG insurance industry for over 30 years and has a strong technical background. He is a Senior Associate of ANZIIF.

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Ilaivaha Tovehi

COUNTRY MANAGER - TONGA

Capital Insurance Ltd. Tonga

Ilaivaha has 19 years in the local insurance industry with 2 years in the broker business working for local insurance broker. She has Bachelor of Arts (BA), Management Public Administration from the University of South Pacific. Ilaivaha is also a keen supporter Tongan Women Rugby and other programs that add value to the local community.

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Thelma Tapasei

COUNTRY MANAGER - VANUATU

Capital Insurance Ltd. Vanuatu.

Thelma has 14 years of insurance experience. She is a Senior Associate and has a Diploma in General Insurance and Risk Management from ANZIIF. She is the vice president of Vanuatu Netball Association and provide support to women associations within the local community. These includes – Women and Girls in ICT, Women and Girls Network. Most recently Thelma has set up a new Women’s group LeiFenuah N’vate to help communities access vital services.

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Joy Tera Kendrew

COMPANY SECRETARY

Joy joined Capital Insurance Group in June 2020 and serves as the Company Secretary. She is responsible for the Group’s Company Secretarial and Legal affairs on the board, its respective committees and across all subsidiaries. Joy brings a fresh perspective to the business, being admitted to the bar in 2017 and working with accredited institutions in the financial and construction industry in PNG. She has acquired working knowledge on company secretarial matters, criminal and commercial law through workshop participation and affiliations with various associations such as Australian Institute of Company Director, Queensland Bar and Victorian Bar. She holds a bachelors degree in law from UPNG and has reputable experience in both litigation and commercial fields.

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