Staff

Capital Insurance Group. Port Moresby, PNG.

Jeremy was appointed to Group Chief Executive Officer effective 23^rd of September 2021. Jeremy brings a wealth of knowledge and experience in insurance and leadership, gained from working within PNG and abroad. He has a strong technical, commercial, and leadership background with more than 20 years of insurance industry knowledge across a broad range of disciplines in both life and general insurance abroad and locally. Prior to this appointment, Mr. Norton previously held the position of Group COO at CIG. He was also Regional General Manager for Tower Insurance Pacific and has held other senior executive roles in the insurance industry.

Capital Insurance Group. Port Moresby, PNG.

Tichaona Mukandi was appointed Group Chief Financial Officer in June 2021. Tich brings a wealth of experience in technical accounting, audit, finance operations and financial reporting to the group. Prior to this appointment, he previously held the position of Audit Director at Deloitte, Papua New Guinea and has acquired over 14 years of combined experience in professional services and commerce, working across various sectors in Australia, Papua New Guinea, Zimbabwe and Timor-Leste. Tich is a Chartered Accountant and has a Bachelors Degree in Accounting from University of South Africa. He is currently a member of CPA PNG and the Institute of Chartered Accountants Australia and New Zealand.

Mr. Koisen is the non  – executive Chairman of the Board of Directors for the Capital Insurance Group. He is currently the Group CEO of Teachers Savings and Loan Society Limited and a non – executive director on the Board of Tisa Community Finance Ltd. He has served on various boards which include – Kumul Consolidated Holdings, Credit Corporation, Airlines PNG and National Airports Corporation. He is a Fellow of the Australian Institute of Company Directors, a Fellow of the Australian Mutual’s Institute, a Senior Associate of the Financial Services Institute of Australia. Mr. Koisen brings with him a wealth of business experiences and knowledge

Sundar Ramamurthy was the Founder & Managing Director of Data Nets Limited. Data Nets Limited was the largest ISP and computer networking company in the Pacific Islands covering both PNG and Fiji. Sundar has significant international experience in Asia, Australia, U.S. and Pacific Markets. Developed and gained considerable experience in dealing with diverse cultures, languages and markets. Following the sale of Data Nets to the Digicel Group in 2010, Sundar was engaged by IPBC (now KCH) for the National Transmission Network in 2012, prior to taking his role as Group CEO to turnaround bmobile-Vodafone in the mobil emarket in PNG and Solomon Islands in late 2013 following the recapitalisation of the company by the PNG Government in mid 2013. He completed the turnaround by early 2017. He is now involved in funding and mentoring new startup ventures, with a focus on new technologies in the mobile banking, secure payments environment and affordable solar markets.

Mark Vele was appointed as a non-executive director to the board of Capital Insurance Group in June 2020. He brings with him over 30 years of experience in general insurance having provided leadership and management in underwriting, loss adjusting, reinsurance and broking across the Pacific including Australia, New Zealand, Papua New Guinea, and Fiji.  He also brings to the board strategic leadership as he is a commissioned officer for the Australian Army and serves as an insurance broker and advisor to corporate and commercial businesses, SMEs, and industry groups. As a former member of the Australian and New Zealand Institute of Insurance and Finance (ANZIF), Mr Vele adds a great wealth of knowledge and technical expertise of the insurance industry to the board.

Mr Woolcott has over 20 years of experience in the accountancy and finance industry. He was appointed as a new director to the board of Capital Insurance Group in November 2020. He is currently a member of the Certified Practising Accountants of PNG (CPA PNG), a member of the Certified Practising Accountants of Australia and the Australian Institute of Company Directors (AICD). Over the years, he has worked as a senior accountant and CFO, chairman of an audit and risk committee, and a director. He holds a bachelor’s degree of Accounting and Business Management from the University of Sunshine Coast.

Moses has been appointed to the Board of Capital Insurance Group Limited on 22 August 2022 having an extensive background in Law and holds a Masters of Law obtained from the Monash University of Victory, Australia. He is also the Principal Owner of Albatross Law firm.

He had served on various boards which include Maybank, BCL Savings and Loans Society, Comrade Trustee Services Limited, MTSL Toyota Tsusho (PNG) Limited, and TISA Community Finance Limited. Mr. Koiri brings a wealth of law and business experience and knowledge.

Des is currently the Chief Executive Officer of Pacifund, a financial services firm. He is also President of the MSME Council Inc. and a Councilor with St. John’s Ambulance.

Des has accumulated a wealth of skill, knowledge and experience over 15 years in all sectors of corporate management, from Accounting to Audit, Corporate Affairs to Operations, Product Development, Sales and Marketing and Executive Management. He has mastered financial modelling and Credit management from years in the Banking sector. He has experience with managing Government, State Owned Enterprises, Statutory Authorities relations including Foreign Diplomatic relation (foreign missions), Suppliers and Customers.

Des holds a Bachelor of Business in Management & Accounting from the Pacific Adventist University, a Post Graduate Diploma in Finance and is working toward his Masters in Business Administration. He has also a full CPA and has completed PNGID Director Courses.

Capital Insurance Ltd. Tonga

Ilaivaha has nearly two decades in the local insurance industry with few years in the broker business. Ilaivaha has a Bachelor of Arts (BA), in Management and Public Administration from the University of South Pacific. She is also a keen supporter of Tongan Women’s Rugby and is an active contributor to programs that add value to the local Tongan communities.

Capital Insurance Ltd. Vanuatu.

Thelma has 14 years of insurance experience. She is a Senior Associate and has a Diploma in General Insurance and Risk Management from ANZIIF. She is the vice president of Vanuatu Netball Association and provide support to women associations within the local community. These includes – Women and Girls in ICT, Women and Girls Network. Most recently Thelma has set up a new Women’s group LeiFenuah N’vate to help communities access vital services.

Ms. Alofa Aiva Ekivaki has an extensive background of over 30 years in various professional roles. She has worked as a career diplomat for PNG, a private legal practitioner, a barrister and solicitor, and a former Fiji Resident Magistrate. She is skilled as a mediator and has worked as a political analyst and consultant in business, trade, and investment facilitation between Fiji and Papua New Guinea and vice versa. Ms. Ekivaki was appointed as Company Director of Capital Insurance Limited, Fiji in 2022.

Ms. Ekivaki holds a Master of Business Administration (MBA) degree from the University of the South Pacific (USP) in Fiji, as well as a Post Graduate Diploma in Business Management from the same institution. She also possesses a Bachelor of Laws (LLB) degree from the University of Papua New Guinea, along with a Certificate of Admission to the Fiji High Court in the Republic of the Fiji Islands and a Certificate of Admission to the National and Supreme Court of Papua New Guinea. Additionally, she has a Certificate of Legal Training from the Legal Training Institute in Port Moresby, NCD, Papua New Guinea.

Mr. Muralee Siva is a Senior Executive with more than 30 years of experience operating in highly competitive industries. As a successful CEO, he has a demonstrable track record in business transformation, forming and leading high-performing teams, and delivering successful outcomes to shareholders, while also reporting to fully functional Boards.
He has held a Non-Executive Director role in Capital Insurance Group for five years, where he served as an Audit Risk and Compliance Committee Chairman. Additionally, he has taken on accountable officer/director roles in highly regulated industries such as insurance, aviation, construction, and telecommunications in Australia and Papua New Guinea. Finally, having worked and lived in Papua New Guinea since 1995, Mr. Siva has strong relationships within diverse circles in the country.

Capital Insurance Group. Port Moresby, PNG.

Edward, a seasoned insurance and risk specialist with 15+ years of experience, excels in designing robust insurance programs. As a Fellow of ANZIIF, he demonstrates expertise and dedication to the field. Outside work, Edward enjoys bushwalking, hunting, delving into family recipes, and exploring new destinations, feeding his love for travel.

Capital Insurance Group. Port Moresby, PNG.

Simba, Group Financial Controller at Capital Insurance Group Limited, has a rich background in insurance and auditing from roles at QBE Insurance (PNG) Limited and KPMG PNG. A Chartered Accountant with degrees from the University of Zimbabwe and the University of South Africa, he prioritizes mentorship and personal well-being alongside his career.

Capital Insurance Limited, Suva, Fiji.

David Ariff Chan leads Capital Insurance Limited (CIL) as Chief Executive Officer, overseeing Fiji, Vanuatu, and Tonga. With over 25 years’ experience across the Asia Pacific, including roles at ACE (now Chubb), Lumley General, HLA, Guild Insurance, Willis Towers Watson, Jardine Lloyd Thompson, and Gallagher, David brings expertise in insurance leadership. His vision emphasizes innovation, responsiveness, and resilience, shaping CIL’s future. David’s collaborative approach fosters mutually beneficial outcomes, driving growth ambitions in the Pacific. Recognized for decisive leadership, he identifies opportunities and develops innovative offerings. Together, Capital Insurance Limited and stakeholders anticipate a future defined by excellence, growth, and prosperity.

Sunil Pokharel is an esteemed banking professional with over 33 years of experience in the industry. He is well-known for exceeding performance targets and championing the FAST strategy model. With a keen interest in FinTech and emerging technologies, Sunil specializes in digital finance, cryptocurrencies, blockchain, and machine learning. His expertise covers strategic planning, sales leadership, data-driven decision-making, and risk management. Sunil has earned certifications from prestigious institutions such as MIT and Kathmandu University. Throughout his career, he has held executive roles in leading banks, driving digitization initiatives and achieving significant successes. Currently, he serves as the  Chief Executive Officer of Tisa Community Finance, which is set to become TISA Bank.

Naime O’Ome, Fellow CPA (PNG), Professional Member of PNGID, MPA, is a seasoned Business Consultant and Professional Accountant with over 28 years of experience in Papua New Guinea.
As Partner of SBC Solutions, he was previously employed by PwC he specialises in providing expert guidance to Micro, Small, Medium Enterprises and Corporate Companies. Naime’s extensive expertise includes financial accounting, corporate finance, taxation, and business advisory services, particularly in the extractive industries. He serves as a director for multiple companies and is actively involved in community leadership roles. Naime is committed to driving business excellence and social development in Papua New Guinea.

Ms. Kaman is a lawyer with over 15 years of experience in the Oil & Gas. She spent eight years at ExxonMobil in Public and Government Affairs, managing strategic community investment programs. In 2018, she joined Mineral Resources Development Company as Manager Legal and Company Secretary to the Ok Tedi Group. Her legal expertise in commercial law, compliance, and dispute resolution has been complemented by management roles. Active in citizenship and civil society, she focuses on education, youth leadership, and economic empowerment. Valentina serves as Vice President of the Business Professional Women Club and Vice Chair of The Voice Inc. She also previously served on the board of PNG Transparency International.

She holds a Law Degree from the University of Papua New Guinea and a diploma in Petroleum Policy Management from Petrad, Norway and she is a member of the PNG Institute of Directors and the PNG Law Society.

Capital Insurance Group. Port Moresby, PNG

Mona-Lisa Paul, Group Head of Claims Strategy & Performance, brings over 13 years of claims management expertise across the Pacific. She holds a Bachelor’s in Information & Communication Science and certifications as a Senior Associate and Certified Insurance Professional from ANZIIF. Her career includes key roles at TOWER, QBE, Liberty Assurance, and Pacific MMI.

At CIG, Mona-Lisa focuses on streamlining claims processes, establishing Group Claims Standards, and enhancing performance across five markets. Beyond her professional role, she empowers others through mentorship, life coaching, and affiliate marketing, fostering growth and leadership while driving impactful industry contributions.

Capital Insurance Group. Port Moresby, PNG.

Richard Goswell, our Group Chief Operating Officer, brings over 16 years of insurance industry experience in Australia. Beginning as an intern at Allianz, he progressed through underwriting and corporate account management, later focusing on underwriting and claims risk assurance at QBE Group Head Office. At Ansvar Australia, he managed a unique casualty portfolio, specializing in faith, age, disability care, childcare, and education risks. Prioritizing customer satisfaction and staff well-being, Richard was guided by the proverb “Give a person a fish, and you feed them for a day. Teach someone to fish, and you feed them for a lifetime.” Outside work, he enjoys family time, outdoor adventures, and sports like Cricket and Rugby Union. Richard holds a Bachelor of Commerce, a Masters of Insurance and Risk Management, and is a Fellow of ANZIIF.

Capital Insurance Group. Port Moresby, PNG.

Sena Bakar joined Capital Insurance in 2023 and serves as Group Executive General Manager Governance and Company Secretary. Sena brings an extensive wealth of international experience in governance and regulatory compliance, having worked as a corporate lawyer and company secretary since 2015, across various industries. She holds a Bachelor of Arts degree in psychology, a Bachelor of Law degree, and a PLC certificate from the Ghana School of Law. She is passionate about women’s development and is an avid football fan.

Capital Insurance Group. Port Moresby, PNG

Mele is the Head of Strategy Enablement, collaborating closely with the Group CEO and Group CFO to drive key strategic initiatives across the organization. She also overseers the Marketing and Growth department. Mele has a Bachelor of Arts degree in Law and Politics from the University of the South Pacific. She is also an alumnus of the Women in Leadership fellowship under East-West University and is a member of the Global Leadership Interlink network. Mele is passionate about community development and ethical leadership.

Capital Insurance Group. Port Moresby, PNG.

Jonathan Owens is the Head of IT and Digital at Capital Insurance Group Limited. His passion for technology began unexpectedly when he discovered the field while exploring career options in a school leaver booklet.

He holds a Bachelor’s Degree in Commerce – Commercial Computing from the Papua New Guinea University of Technology and is an APNIC Fellow.

With over 15 years of experience, Jonathan has held diverse roles across non – government organizations, retail, hospitality, consultancy, fast-moving consumer goods, and mining & exploration. He is passionate about Information Technology and Cybersecurity and how Technology can play a pivotal role in having a positive impact on businesses, communities and people.

Capital Insurance Group. Port Moresby, PNG.

Aphiwe Anne Mpuma is the Head of Claims at Capital Insurance Group Limited. She holds a Bachelor’s degree in Microbiology and Biochemistry from the University of South Africa, a Higher Certificate in Underwriting and Claims, and recently earned an MBA from the Gordon Institute of Business Science.

An experienced insurance professional, Aphiwe has a decade of expertise in the industry, spanning both the UK and Southern African markets. She previously served as the Regional Claims Manager for South Africa and Namibia at one of Africa’s leading insurers.

Originally from Cape Town, South Africa, Aphiwe combines technical knowledge with strategic insight to enhance claims processing and operational efficiency.

Outside of work, she is an enthusiastic netball player, a passionate rugby supporter, and an avid outdoor enthusiast.

Capital Insurance Group. Port Moresby, PNG.

Rachel Amene was recently appointed as the Group Head of People and Culture. She holds a Bachelor’s degree in Environmental Science from James Cook University, Australia, and a qualification in HR Management from Nanyang University, Singapore. She also holds a Certificate IV in Training & Assessment and is a certified Real Peers Counsellor.

With over 24 years of experience in Human Resources (HR) and Health, Safety & Environment (HSE), Rachel has held key leadership roles, including People & Inclusion Manager at KPMG and HR Manager at Origin Energy.

Her notable contributions include leading health risk assessments for Shell Pacific, developing a Customer Service Program for Puma Energy PNG, establishing a Salary Structure at Origin Energy PNG, and implementing a Family & Domestic Violence Policy at KPMG PNG. With these diverse experiences, Rachel brings a valuable contribution that adds to the aspirations of the whole organization.

Rachel aspires to become a motivational speaker and enjoys hiking, fishing, and gardening.